Have a question? Your answer is probably here
- Changing your membership
- Looking to change the poster/thumbnail for a Youtube or Vimeo video?
- Using a standard HTML Video tag with SmartVideo
- How do I change the email address on my account?
- Does SmartVideo work on a Wix site?
- Why are a few videos playing back in lower quality than expected?
- Why do I get an upload error in my WordPress Media Library?
- Does SmartVideo support playback speed controls?
- How do I get support from Swarmify?
- How does the SmartVideo WordPress Plugin work?
- What if I don't use WordPress?
- What's the difference between SmartVideo and YouTube?
- What's the difference between SmartVideo and Vimeo?
- What's the difference between SmartVideo and Wistia?
- How do I know SmartVideo is working?
- How does SmartVideo improve my page speed?
- What is a “SmartVideo score?”
- What does “quality improvement” mean?
- What are “customer saves?”
- What is a “rebuffer?"
- How do I exclude a video from SmartVideo?
- What bitrates do you encode in?
- Does SmartVideo provide DRM?
- Does SmartVideo support live streaming video?
- Does SmartVideo have captions or subtitles?
- Does SmartVideo work with background videos?
- What parts of the SmartVideo player are customizable?
- How are video views counted?
- Will videos playback while they're being optimized?
- When will you add more detailed statistics?