When SmartVideo first imports your video, we also attempt to download the existing YouTube or Vimeo thumbnail to use as well. That way your migration to us is seamless with the same video and same image. This process only occurs a single time though as it is meant for assistance in migrating and doesn't keep the thumbnail synced with any future changes you make on other platforms.
If you would like to update the poster image on one of these videos, there are 2 ways to accomplish it:
- You can update the SmartVideo tag to specify the poster image of your choosing. If you are using our auto conversion, then this is a good time to start using the SmartVideo widget or SmartVideo tag for that video.
- You can make a copy of your video on YouTube/Vimeo so that the video now has a new embed URL. Replace the old embed URL with the new one on your site, and our system will begin the import process anew, grabbing the new poster image you have configured.
Keywords: refresh thumbnail, update thumbnail, reload thumbnail