A Bit of a Deep Dive into SmartVideo's Video View Counting
Our system measures a video view based on a series of anonymized playback sessions created from raw events sent by users while watching your videos. These sessions include all the analytics you see in your SmartVideo Dashboard.
🎯 When is a view counted?
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The moment our predictive lazy-loading system detects potential intent to play, it counts a view.
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Playback optimization begins immediately - so even if the user watches just a few seconds (or none at all), bandwidth and resources are used, and a view is registered.
✅ Why we count views, not bandwidth
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Tracking by bandwidth would unfairly penalize users who deliver high-quality HD video, as it would consume more data.
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By charging based on views only, you can always deliver the best-quality video, without worrying about costs tied to file size.
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Because view events closely mirror page views, they align neatly with standard web analytics.